Terms of Service

These Terms of Service (“Terms”) govern your use of the website and services provided by Poxgate. By accessing or using our services, you agree to these Terms.

1. Services

Poxgate provides services including but not limited to:

  • Performance advertising
  • Affiliate marketing
  • Fulfillment and operational support
  • Customer experience optimization

All services are provided based on mutual agreement and may vary depending on the specific project or engagement.

2. Client Responsibilities

By working with us, you agree to:

  • Provide accurate and complete information
  • Maintain access to necessary platforms (e.g., ad accounts, store backend)
  • Communicate in a timely and professional manner

Failure to do so may impact results and delivery timelines.

3. No Guaranteed Results

While we aim to deliver strong performance and growth, we do not guarantee specific results, including but not limited to:

  • Revenue
  • Return on ad spend (ROAS)
  • Conversion rates

Performance depends on multiple factors outside of our control.

4. Payments

All fees, pricing, and payment terms will be agreed upon before the start of any service.

  • Payments are typically due in advance unless otherwise agreed
  • Late payments may result in paused services
  • All fees are non-refundable unless explicitly stated

5. Fulfillment & Operations

For fulfillment and operational support:

  • We act as a service provider, not the product owner
  • Clients are responsible for product compliance and quality
  • Shipping timelines and logistics may vary depending on third-party providers

We are not liable for delays or issues caused by external logistics partners.

6. Third-Party Platforms

Our services may involve third-party platforms such as:

  • Advertising platforms (Google, Meta, etc.)
  • Affiliate networks
  • Payment processors
  • Logistics providers

We are not responsible for:

  • Platform policy changes
  • Account suspensions
  • External system failures

7. Intellectual Property

All materials, strategies, and content created by Poxgate remain our intellectual property unless otherwise agreed in writing.

Clients are granted usage rights only within the scope of the engagement.

8. Confidentiality

Both parties agree to keep confidential any sensitive business information shared during the course of working together.

9. Limitation of Liability

To the fullest extent permitted by law, Poxgate shall not be liable for:

  • Indirect or consequential damages
  • Loss of revenue or profits
  • Business interruptions

Our total liability shall not exceed the amount paid for services.

10. Termination

Either party may terminate the working relationship at any time with reasonable notice.

Upon termination:

  • Outstanding payments remain due
  • Access to services may be revoked

11. Changes to Terms

We reserve the right to update these Terms at any time. Continued use of our services constitutes acceptance of any changes.

12. Contact

For any questions regarding these Terms:

Poxgate
📧 [email protected]